Arandell

The Catablog

Posts Tagged ‘postal rate case’

Don’t Look a QR Gift in the Mouth

Posted on June 15, 2011

For whatever reason, the USPS is offering you a 3% discount on your postage over the next two months for simply applying a QR code (mobile barcode) somewhere in your catalog. Huh? For all the reasons they should offer incentives, promotions, etc, I have to tell you, QR codes were not high on my list. But take it and run with it and don’t ask questions. You now have been given more than a postage discount. Now is the perfect opportunity for you to gauge the tech savvy of your customers and prospects, and also to understand how badly they want to be with you. All the technology in the world is meaningless unless your customers embrace it and tell you they want it.

First, let’s get the technical garb out of the way. QR codes have been around for sometime and I’m sure most of you have seen them in magazines, newspapers, billboards, POS, retail stores, etc., enticing you to scan the codes for something more – whatever they want more to be. The codes themselves are easy to build. There are 33 million do-it-yourself websites instructing you how to build them. You can get very creative in the design of them and have them embrace your brand. If that doesn’t do it for you, then let us help! You can contact us to either walk you through the steps or we may even be able to create them for you. However you choose, the technical barriers to creation are so low that my dog Alex produced one for his collar that directs the person who finds him to the nearest Starbucks.

The real issue here is what you want that simple QR code to do for you, and more importantly for your customer. DO NOT take the easy way out by creating this code to steer people to your website. This is a waste of time for them and produces nothing of value for either of you. Don’t you think they can or already have gone to your website if they wanted to? So this code is supposed to save them the time of typing it in…….? Come on – you’re better than that. Here is where direct marketing basics come back to life. The opportunity to engage with your customers is prime and you have an exceptional opportunity to truly add value to your relationship.

WHAT IF the QR code directed people to….?

  • Your loyalty program to learn all the benefits of joining your program?
  • A YouTube video describing the features and benefits of one of your best-selling products?
  • A video on how to apply that perfect anti-aging cream?
  • An offer too good to be passed up, like 40% off plus free shipping? (Think JoS. A. Bank)
  • A recipe that includes one of your best-selling spices?
  • The perfect gift sampler of meats to send to your Dad or better yet…me?
  • Your Facebook page and encouraged them to “Like” ( I still have a hard time with this one) you and by doing so, they would receive an instant discount?
  • A list of reasons as to what differentiates your products and services and why they should buy from you?
  • A survey and upon completion of it they are awarded a significant discount?
  • A listing of your retail stores in their area?
  • An instant coupon that they could take to their local retail store for a discount?

What if…….

My time is up here. But the message here is to use the code to engage your customers and measure the results. From this “gift” you may truly learn more about your customers, and make some money as well….and really isn’t that what direct marketing is all about?

Again use this gift for all it’s worth because you may not have a second chance……….

Call us we’re here to assist.

Gary Sierzchulski
VP, Arandell Marketing Solutions
866-834-5611

Click or scan the code below to send me a message.

Postal Service Appeals PRC Decision on Exigent Price Request

Posted on October 22, 2010

Don Landis, VP, Postal and Government Affairs(October 22 release from MTAC)
WASHINGTON — The U.S. Postal Service today announced its decision to appeal the Sept. 30 ruling of the Postal Regulatory Commission denying the Postal Service exigent price request.

The Postal Service Governors’ decision means that a petition will be filed in the United States Court of Appeals for the District of Columbia Circuit, seeking a review of the PRC’s interpretation of the law that governs how prices can be set under extraordinary and exceptional circumstances.

The Postal Service position is that the PRC misread the statute and applied an incorrect standard in evaluating the request for an exigent price increase.

“We have a fundamental disagreement with the PRC’s interpretation of the law,” said Postmaster General John E. Potter. “This action is an investment in our future. We need to understand and define the rules under the current law should the Postal Service find itself in a similar situation in the future.”

The Postal Service also asks the Court of Appeals to confirm the Postal Service right to pursue the exigent price increase as originally requested of the PRC.

It is expected that the Court of Appeals will ask for briefs from both the Postal Service and the PRC. Oral arguments also may be scheduled by the court once the petition challenging the PRC ruling is filed.

The Postal Service continues to evaluate other options to address the PRC’s ruling. The exigent price request would have generated about $2.3 billion in much needed revenue for the first nine months of calendar year 2011.

Filing for an exigent price change was the one tool the Postal Service had to use within the confines of the law to help address the impact the recession had on its financial situation. But pricing is only one of a suite of solutions to address the dire financial situation the Postal Service faces. The long-term financial viability of the Postal Service will remain questionable unless the March 2 action plan is fulfilled.

A quick and timely resolution of the appeal is an important part of the Postal Service plan.

The Postal Service receives no tax dollars for operating expenses, and relies on the sale of products and services to fund its operations.

A Victorious Day for Mailers, as PRC Denies USPS Request for Exigent Postal Rate Increase

Posted on October 01, 2010

Don Landis, VP, Postal and Government AffairsSince the PRC’s announcement about the decision to deny the USPS Exigent Rate Increase yesterday, I have been inundated with some interesting phone calls. I have heard statements like, “elated,” “what a relief,” “this is a morale booster,” and “it feels good to finally win one.” I certainly agree with all of these statements and the mailing industry owes a huge, “THANK YOU” to the American Catalog Mailers Association (ACMA), the Association for Postal Commerce (PostCom), the Affordable Mail Alliance and all associates that challenged that request. Arandell Corporation belongs to and participates in all of the aforementioned associations…and more….not to mention that we are one of the co-founders of the ACMA.

So what now? Now the Postal Service will be obliged to follow the law and keep any rate increase within the legal limit, equal to the rate of inflation (currently about 1.4%, but the actual rate that will affect the postal rates for next year will not be known until December). There are additional issues facing the postal service as well, so the Affordable Mail Alliance will continue to work with the USPS to eliminate excess capacity and costs in the system.

Although we are all excited about today’s announcement, there are sure to be more postal changes that will affect the entire mailing industry. Stay tuned to our blog for updates as those issues evolve. In the meantime, get out and celebrate today’s victory! We can surely rest easily knowing that our postal budgets won’t be stretched to the max next year…that is, at least not more than they are already.

PRC Denies USPS Request for Exigent Postal Increase

Posted on September 30, 2010

Don Landis, Vice President, Postal and Government AffairsIn a news conference today, the Postal Regulatory Commission (PRC) unanimously denied the USPS request for an exigent postal increase in 2011. The USPS still plans to implement an increase equivalent to the CPI, which is currently around 1.4% (as opposed to the increase greater than 5% that would have been imposed with the exigent case).

This is great news for our industry! If you have any questions, please do not hesitate to contact Susan Pinter or me at 800-558-8724.

For the offical press release, click here.

USPS to Propose Exigent Rate Increase

Posted on July 06, 2010

 

Don Landis, VP, Postal and Government AffairsHeads up! The USPS announced this morning that they will present an exigent postage increase to the Postal Regulatory Commission (PRC) later today. Standard Mail will see an average increase of 5.6% with an effective date of January 2, 2011.

We will continue to update the blog as we receive more information.

In the meantime, if you have any questions, please feel free to contact us. Susan Pinter and I can both be reached at 800-558-8724.

Industry Call to Action – Challenge Tax Encroachment – Your Assistance is Vital

Posted on April 28, 2010

Don Landis, VP, Postal and Government AffairsSince its inception three years ago, the ACMA (American Catalog Mailers Association) has focused primarily on the very issue for which it was founded: being catalog mailers’ watchdog group for keeping postal rates in check. To date, no organization had gone to bat solely for catalogers when it came to postal matters. ACMA’s mission is to advocate for catalogers where others cannot. They also partner with other organizations where catalog interests are squarely aligned.

ACMA’s such collaboration revolves around the new Colorado sales and use tax reporting requirements for out-of-state sellers who do not collect sales taxes from Colorado residents for their purchases. This law became effective on March 1, 2010.

And with that, the ACMA poses the following: What’s worse than having to pay sales taxes in every state? Having to report to every state every purchase your customers have made so the taxing authorities can start chasing your customers down and ordering them to pay back taxes.

Your Colorado customers now must get a statement recapping their purchases that you will also have to send to the Colorado tax collectors so they can hunt your customers down for the sales tax — and probably with a penalty on top of this. This experience is sure to make Colorado customers think twice about ordering from you, plus you now have an added cost of compliance without any offsetting revenue. It’s a triple whammy.

But wait, there’s more. Tennessee, California and other states are considering this same law or watching Colorado’s closely. Fact is, every state needs more revenue today. Out of state companies, who do not use any state services and who do not elect state politicians, are easy targets.

The Direct Marketing Association is coordinating a multi-industry legal challenge to the new Colorado tax law and will be using acknowledged state tax expert attorney George S. Isaacson to stop this from doing real damage to direct sellers of every type. We fully support DMA efforts.

Per a memo from DMA senior vice president, government affairs Jerry Cerasale, the new reporting law was passed by the legislature and signed by Colorado Governor Bill Ritter Jr., as part of a budget balancing package. DMA and others urged the Governor to veto the bill, but to no avail. It now must be challenged in the courts.

The reporting law requires non-sales-tax-collecting out-of-state marketers to notify Colorado purchasers with every purchase and includes the following stipulations:

  • They are not required to collect sales tax;
  • Sales or use taxes are owed by the purchaser unless the sale is exempt from sales tax even though purchased remotely, including over the Internet, telephone or catalog;
  • The purchaser is required to annually file a sales/use tax return with the Colorado Department of Revenue and pay tax on those purchases on which the resident has not paid sales tax;
  • The marketer is required to provide the purchaser with a year-end summary of the purchases the consumer made on which sales taxes were not collected; and,
  • The marketer is required to provide the Colorado Department of Revenue an annual report on the total amount of all the purchaser’s purchases on which sales tax was not collected.

More information can be found at www.taxcolorado.com.

Taxing indeed!

The proposed year-end notice to the Colorado purchaser regulations require the following:

  • Notice sent by Jan. 31 only via First-Class Mail with “Important tax document enclosed” appearing prominently on the envelope;
  • A summary of dates of purchase, description of product purchased and dollar sale amount for each purchase;
  • A statement that Colorado requires that the purchaser file a sales/use tax return at the end of the year and pay tax on all Colorado purchases on which no sales tax had been collected;
  • Inform for the purchaser that the form and further information is available at www.taxcolorado.com;
  • Notification that the marketer is required by Colorado law to provide the Colorado Department of Revenue with the total dollar amount of purchases the purchaser made; and,
  • Though not required, it may inform the purchaser whether an item purchased is exempt from Colorado sales tax.

The notice to the Colorado Department of Revenue must include this information:

  1. Name of the Colorado purchaser;
  2. Billing address of the purchaser if provided to the marketer;
  3. Shipping address of each purchaser if provided to the marketer;
  4. If the marketer has multiple billing and/or shipping addresses of the Colorado purchaser (Colorado purchaser is a consumer who has product shipped to him/herself in Colorado), provide all such addresses; and,
  5. Total amount of Colorado purchases made by the purchaser from the marketer.

For more information, please feel free to contact Don Landis, Arandell’s VP of Postal Affairs, HDLandis@arandell.com.  He can also be reached at 800.558.8724.

 

USPS 2010 Summer Sale & 5-Day Delivery Website Address

Posted on April 05, 2010

 

Susan Pinter, Director of Postal Systems

The USPS recently made the following announcements regarding the 2010 Summer Sale and a newly-launched website regarding 5-Day Delivery.

 

 

2010 USPS Summer Sale 

The USPS has announced the 2010 Standard Mail Summer Sale Program. To be eligible to participate in the 2010 event, a company must have mailed 350,000 or more Standard Mail letters and flats between July 1 and September 30, 2009 through Permit Accounts owned by the customer or through ghost permits. The sale offers eligible companies a 30% postage rebate for a predetermined volume threshold mailed between July 1 and September 30, 2010.

 

Additional information about the Summer Sale Program is available at

www.usps.com/summersale.

 

 

5-Day Delivery Website Address

 

The USPS has launched a website on usps.com to provide information to all customers about its proposal to implement a five-day street delivery schedule. The Postal Service proposes to end regular Saturday mail delivery to street addresses as part of a comprehensive plan to ensure that it can continue to deliver affordable service to the American people. Post Offices will remain open on Saturdays.

 

The website has a planning guide for businesses and household customers, as well as answers to frequently asked questions.

 

The site is live and can be visited at http://www.usps.com/communications/five-daydelivery.

 

If you have questions about either of these updates, please feel free to contact Arandell’s postal experts:

 

Don Landis (HDLandis@arandell.com)

Susan Pinter (SGPinter@arandell.com)

 

They can also both be reached at 800.558.8724.

Happy Holidays from Arandell Corporation

Posted on December 21, 2009

Jamie Marquardt, Director, Marketing & Communications

Happy Holidays to you and yours from all of us at Arandell Corporation! Our corporate blog’s innaugural year is nearing its end and we can’t begin to express how much we have enjoyed this addition to our marketing repetoire. Here are the links to your favorite articles to date:

A Flurry of Postal Updates: Droop Test, Move Update, Winter Sale, Dry Release Cards

Do you Pass the Droop Test?

9 Reasons to Mail More in 2010

No Postal Increase in 2010 – Really?

Canada Post Corp. Rate Changes Effective January 11, 2010

If you have any suggestions or requests for future blog posts, please send an email to blogging@arandell.com. We thank you for all of your feedback so far and look forward to adding more in the New Year.

On behalf of all of us at Arandell Corporation, we wish you a happy and safe holiday season.

No Postal Increase in 2010 – Really?

Posted on November 03, 2009

Don Landis, VP, Postal Affairs

Since John Potter’s (USPS Postmaster General) recent announcement that there will be no postal increase for 2010, I have been receiving a large volume of calls and e-mails from clients and prospects expressing their extreme delight over the issue. Mr. Potter made the announcement in mid-October that there would be no increase in 2010 for Market-Dominant Products, including Standard Mail, First-Class Mail, periodicals and single-piece Parcel Post. I was somewhat surprised at this decision based on the difficult financial situation facing the USPS, but hopefully, this move will be an encouragement for marketers to get back in the mail or to increase their current circulation. I have seen signs this may be happening as catalogers plan for their 2010 mailings. No postal increase makes that task a lot easier and less stressful.

Throughout the past couple of weeks, there has been some speculation as to whether rates could rise outside of a CPI increase or exigent rate increase. Please rest assured that the USPS has confirmed that there will be absolutely NO rate increase for Market-Dominant Products (again, Standard Mail, First-Class Mail, periodicals and single-piece Parcel Post) in 2010. So, lock in those marketing budgets now…no need to wait for additional postal rate updates from the USPS. Keep your postal budget as is and take advantage of this opportunity to increase your mailings to reach more prospects or to re-activate prior customers.

Questions? Call or email me any time!

No Postal Increase for 2010

Posted on October 15, 2009

Don Landis, VP, Postal Affairs

The following was released from the Postmaster General this afternoon. Some great news for your Thursday afternoon!

For questions regarding this release or other postal issues, please contact Don Landis , Arandell VP of Postal Affairs or Susan Pinter, Director of Postal Affairs at 800-558-8724.

To Postal Service Customers:

Many of you have expressed concerns regarding mailing costs for 2010.  The tough economic climate has presented significant challenges to all of us and pessimistic speculation has suggested that postal prices could increase by as much as 10 percent.

As we begin a new fiscal year and as many of you, our business clients, are preparing your 2010 operating budgets, we want to end all speculation.

The Postal Service will not increase prices for market dominant products in calendar year 2010.

Simply stated, there will not be a price increase for market dominant products including First-Class Mail, Standard Mail, periodicals, and single-piece Parcel Post.  There will be no exigent price increase for these products.

This is the right decision at the right time for the right reason.  Promoting the value of mail and encouraging its continued use is essential for jobs, the economy, and the future of both the Postal Service and the mailing industry.

While increasing prices might have generated revenue for the Postal Service in the short term, the long term effect could drive additional mail out of the system.  We want mailers to continue to invest in mail to grow their business, communicate with valued customers, and maintain a strong presence in the marketplace.  Changes in pricing for our competitive products-Priority Mail, Express Mail, Parcel Select, and most international products-are under consideration.  We expect to announce a decision in November.

We are committed to working with customers to find ways to grow the mail through innovative incentives like the Summer Sale and contract pricing.  Mail is the most effective means of communication and advertising and we will continue to work together to increase the value of the mail.  Mail is a smart investment for the future.

John E. Potter

Search